OUR POLICIES

LEGAL NOTICE

By placing your online order order, you authorize The Noble Whiskey House to have the product shipped on your behalf by common carrier for delivery to your selected destination. Under the terms of sale, the common carrier is acting as your agent. You may desire to insure your shipment. If you would like to, please specify the amount of insurance in the "Notes" section of your checkout. Each state or county has their own laws and regulations related to these products. Please check with your appropriate agencies. Each individual accepts responsibility for their state verification.

Delivery of Alcohol Packages

Delivery can only be made to an address where an individual at least 21 years old can sign for the shipment during regular business hours. Products can be shipped to a place of business or residence. We cannot ship to a P.O. Box or APO Boxes.

Purchaser and recipient must be over the age of 21 to purchase alcohol.

Warning: Certain states expressly prohibit the direct importation of alcohol and violation can be punishable as a misdemeanor or felony.


We do not ship to MA, MS, AL,VT, TX, or NH. We apologize for the inconvenience. 

UPS will make direct shipments to the following states: Alaska, Arizona, California, Colorado, Connecticut, DC, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Maine, Maryland, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. You are responsible to determine whether shipments to your state are legal.

Please contact your local alcoholic beverage control agency for further information. In addition, other restrictions may apply as some states limit the quantity and type of products that may be shipped to an individual address.

Age Verification

By placing an order you verify that you and order recipients are at least 21 years of age. At the time of delivery the order recipient must sign an age verification receipt stating that they are at least 21 years of age and must present a valid drivers license, military ID, passport or State ID for identification.

Order Processing

If the items you ordered are out of stock, we will contact you. If the items you ordered are in stock, we attempt to ship them within 48 hours. Tracking numbers are sent to you by email. Our shipping department works Monday thru Saturday Noon to 5:00 pm. If you need to change your order, email us at thenoblewhiskeyhouse@gmail.com, please include the order number. We reserve the right to limit quantities of any item ordered.

Shipping Containers

Our shipping containers are sized for 1 bottle, 2 bottles, 3 bottles, 6 bottles and 12 bottles. Our system will estimate your shipping charges. Some items require special packaging. We will email or call you with any shipping charge adjustments for your approval.

Privacy Policy

We take significant precautions to prevent the unauthorized examination or use of information you transmit to us.

Shipping & Returns

We usually ship within 24 hours from the receipt of your order. If we cannot fulfill your order we will contact you. We try not to ship product over a weekend, so if your order is received and cannot be delivered by Friday, it will be shipped on Monday. Weekend delivery requests may have additional charges. Rules and regulations of common carriers may prevent us from accepting orders for the shipment of alcohol products.

All shipments of alcoholic beverages require an adult signature for delivery.

Non-California residents are responsible for determining if their state or county laws allow wines, spirits or tobacco products to ship into their state or county. Each state or county has their own laws and regulations related to these products. Please check with your appropriate agencies. Each individual accepts responsibility for their state verifications.

Terms

Insurance is included with the shipping fees for all shipments, and we prefer to ship to a business address. No purchase of alcoholic beverages or tobacco products will be made to any person under the age of 21, and the delivery carrier will require proof of age and an adult signature. The Noble Whiskey House cannot ship products to an APO, FPO, PO Box or international. The Noble Whiskey House will arrange shipment on behalf of the buyer, to an address furnished by the buyer that will not subject the seller to any sort of legal actions, or if there is any taxes impose by the state where is the delivery address.

All products are sold in California, with TITLE  passing to the buyer in California. Should any product be damaged during shipping please contact us immediately. Please note that damaged product/s must returned to us to receive a refund.  A leaking bottle is not covered in our refund policy. We will not ship leaky products, but most specialty bottles are hand made, and are NOT SCREW CAP. Please let us know if a leak has occurred, and we can ask the importer for help: (we do pack very we Returned products will be subject to a 10% restocking fee and freight. No returns will be accepted without prior approval, so please contact us before you ship a product back. Shipping fees are not refunded. The shipper will make a few attempts to deliver before your order before it is returned to The Noble Whiskey House. These returned products will be subject to a 10% restocking fee, and freight plus a $15.00 return shipping fee.

All California residents are subject to 8.75% sales tax on taxable products, which will be calculated during your checkout All shipping prices are estimated and based on destination, the average size and weight (3lbs) of a typical 750 ml bottle. 1.0L, 1.75L bottles, and items with special packaging, will require additional shipping cost.

All shipping times are working days, Monday thru Friday. Most orders will be shipped as soon as they are verified. When ordering, please make sure that your billing address corresponds with the billing address your issuing credit card bank has on file for you. Orders will not be shipped until address and age verification can be obtained. 

ADDITIONAL CHARGES: Please check carefully that your address and zip codes are correct and complete (apt.#, Floor#, etc.) when placing an order, as the shipping company will charge $15.00 for incorrect or incomplete information. If the recipient re-routes the shipment, the shipping company will charge $15.00. The customer placing the order (in case of gift purchases the customer is not the recipient), is liable for the above fees. All these charges will be charged to the customer credit card and notified by e-mail.

We also encourage you to visit our store at: 878 Orange Ave., Coronado CA 92118. 

Return address:
The Noble Whiskey House
878 Orange Ave.
Coronado, CA 92118

Email: info@thenoblewhiskeyhouse.com